Definitely NOT just "babysitting" machinery and customers. It may be a low skill job, but a lot of the times it's a high stress and very fast paced one. And as I said, there's four (sometimes more) registers that need assistance at once. With impatient people who treat you like absolute garbage. You try to call for a backup cashier, but there's nobody coming. And even though you can't because you're so overwhelmed, that thought is always in the back of your mind because you just know tomorrow you'll be chewed out by them because you didn't get any credits. On top of all that your assistant manager has been down your back about getting credit cards so they want to you to ask every customer. ![]() *One of the registers is only accepting cards when it's also supposed to take cash, so there's only one cash taking register available and there's a long line forming because of this- and you don't have the power to check the machine for a jam and the head cashier is at lunch. Turns out after paging a million times someone from the service desk calls and says the lot associate is on break and you have to get someone from a different department to do it. ![]() *A customer thats been waiting for loading assistance for at least 15 minutes that is getting (understandably) frustrated. *An item with a missing sku number that you have to search for and it doesn't come up in the online cashier book or the phone app- therefore having to call yet ANOTHER associate. *A customer complaining about a price that "doesn't match the sign" where you have to call the associate in that department to check the price You've obviously not dealt with four plus registers needing customer assistance at once- including but not limited to:
0 Comments
Leave a Reply. |